Jennifer Dulski, former COO of change.org has landed a job as Product Leader of Facebook Groups. Community development has always been part of Facebook's efforts to connect the world through local and online communities. However, every community needs a steward. This is where community managers come in. Being a good community manager can make all the difference in whether a group is useful or not. The community manager plays the role in conflict management, recognising interests in the community, and developing the voices of the people in the community.